Here are some things to consider doing. Some items may not be applicable to you.

Contractors

  • Call (800) 664-4435 for a free copy of the Consumer’s Resource Handbook – lists all Better Business Bureau’s, Consumer Affairs offices, Attorney General offices, etc in the U.S. (published by the U.S. Office of Consumer Affairs)
  • Contact your local Consumer Affairs office for guidance on finding a reputable contractor

Before paying any money:

  • Get a written contract signed by the contractor which specifies:
    • That corrections will be made at the contractor’s expense
    • Which kinds of changes are included in the price
    • Exactly what is included
    • Start and completion dates
    • Payment schedule
    • Your right to withhold payment until all work is done
  • Get a receipt which specifies what it is for

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